Privacy
Policy.

Who this policy covers

This policy concerns visitors to this website, people who contact DELTOCIU, and representatives of organizations considering or receiving consulting services. DELTOCIU focuses on service operations, client onboarding, delivery planning, procedure mapping, and internal service standards. The website is intended for business inquiries, not for collecting sensitive personal information.

Information you choose to provide

If you contact us by email or telephone, you may provide your name, business contact details, organization, project description, and any materials you decide to share. Please provide only information relevant to the inquiry. Do not include passwords, payment-card details, government identifiers, medical records, or confidential information about third parties in an initial message.

During a consulting engagement, we may receive business-process descriptions, existing procedures, staff roles, and other materials needed for the agreed scope. The type of information, permitted use, access, and delivery method should be addressed in the applicable written agreement.

How the website inquiry form works

The inquiry form in the website's contact window checks required fields in your browser and displays a local confirmation. It does not transmit the entered information to DELTOCIU, create a customer account, or store the completed inquiry on our server. The optional copy button copies the details to your device's clipboard so that you can send them through your own email application. Closing or refreshing the page may remove the entered details. To contact us, send an email to the address listed below or call the listed phone number.

Website and device information

The website platform, hosting services, and your browser may process technical information needed to deliver pages and protect the service, such as IP address, browser type, request time, and basic device information. Cookies or similar technologies may be used by the platform or theme. Any optional analytics, advertising tools, or additional integrations installed later may involve further processing; this policy and the Cookie Policy should be reviewed before those tools are activated.

Why we use information

We use information received through direct contact to respond to inquiries, evaluate a proposed scope, prepare a proposal, administer an agreed engagement, deliver consulting materials, maintain business records, and address questions or complaints. We may also use information where reasonably necessary to protect the website, comply with applicable law, or establish and defend legal rights. We do not state that completing the browser-only form has sent an inquiry to us.

Sharing and service providers

We may share relevant information with providers that support hosting, email, file storage, communications, and other business operations, subject to appropriate arrangements. We may disclose information when required by law or in connection with a legitimate legal request. Client materials are not sold as a service. If an engagement requires a subcontractor or a specific external platform, the written project terms should identify the arrangement where appropriate.

Retention and security

We keep business communications and project records for as long as reasonably needed for the purpose for which they were received, contractual obligations, recordkeeping, dispute resolution, or legal requirements. Retention may differ by record type and agreement. We use reasonable administrative and technical safeguards, but no method of electronic storage or transmission can be guaranteed completely secure. Please contact us if you believe information you shared with us needs correction or should be reviewed for deletion.

Your choices and requests

You can choose not to provide optional information. Depending on applicable law, you may request access to, correction of, or deletion of certain personal information, or ask how it has been used. We may need to verify your identity and retain some records where required or permitted by law. Browser settings can limit cookies, although some essential site functions may be affected. Contact us using the details below to make a privacy request.

Children, changes, and contact

This business website is not directed to children. We do not knowingly seek personal information from them through the site. We may revise this policy as the website, service operations, or legal requirements change. The updated date at the top identifies the current version. Material changes should be reflected on this page before they take effect where required.